Midjim Assistant Manager (St Ignace) Closes 04/08/14
|Location:||St Ignace, MI|
|Type:||Year-Round - Full Time|
The Assistant Manager, under the direction of the General Manager, is responsible for oversight of the day-to-day operations of the MidJim Convenience Store/Gas Station, including personnel and assets. The position ensures operations are successful and profitable and in compliance with established policies, procedures, systems, laws and regulations. The position ensures customers receive outstanding Customer Service per Company standards.
•· Prepares and reviews, verifies and maintains daily sales summary and completes all bank deposits and delivers deposits to financial institution.
•· Directs and supervises staff, including discipline, hiring, training, and evaluating employee performance.
•· Operates cash register to itemize and total customer purchases, collect payments and makes change.
•· Compiles and processes weekly and monthly invoices.
•· Manages inventory and keeps records to protect against loss.
•· Manages operating expenses, accounts receivables and payables for successful and profitable operations.
•· Implements Company and departmental policies and procedures.
•· Processes payroll, leave requests, scheduling and running of staff meetings.
•· Performs daily market research.
Education: High School diploma or equivalent required. Associates degree in Business Administration, Accounting, Management or Finance required. Will accept an equivalent combination of education and experience in lieu of degree.
Experience: Minimum of 2 years convenience store/gas station experience required, or four years other retail experience, including supervisory experience.
Certification/License: Must have valid driver's license and be insurable by the Sault Tribe Insurance Department. Must comply with annual driver's license review and insurability standards with the Sault Tribe Insurance Department. Must undergo a Criminal background investigation done under the rules of the National Indian Gaming Commission. Will be required to complete and pass pre-employment drug testing.
Knowledge, Skills and Abilities: Working knowledge and ability to operate computer spreadsheets, data and word processing software, project management or point of sale software preferred. Working knowledge of JD Edwards, Infogenis and Eatec preferred. Knowledge of Tribal and Enterprise operating policies and procedures preferred. Knowledge of effective customer service practices required. Must be able to work with minimal to no supervision. Must be able to communicate effectively both orally and in writing. Must have excellent public relation/customer service skills. Must be able to work in a high stress environment and handle difficult situations. Must have excellent math skills. Must be able to establish and maintain an effective working relationship with supervisory personnel, coworkers, subordinates and the general public.
Must be able to work extended hours when needed. Must be flexible and available to work various shifts, including nights, weekends and holidays. Must be able to handle and resolve customer complaints. Native American preferred.
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